Turtle Beach Resort Mermaid Beach, Mermaid Beach - Reviews, Rooms Options & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Turtle Beach Resort is a family-focused accommodation located in Mermaid Beach, Australia, set amidst lush gardens and just 300 meters from the beach. The resort features one-of-a-kind, fully self-contained apartments designed to cater to families, offering unparalleled facilities and exceptional services. Its close-knit design encourages a communal atmosphere while maintaining guests' privacy, appealing to visitors looking for a relaxing holiday experience.

Location

Situated just 300 meters from Mermaid Beach, Turtle Beach Resort provides easy access to the ocean and is conveniently located near local cafes, boutiques, and supermarkets. Notable landmarks such as Pacific Fair Shopping Centre are approximately 2 kilometers away, while major theme parks are a short drive away, ensuring a wealth of attractions for guests. Transportation options include services to the Gold Coast Airport and nearby tourist spots.

Rooms

Turtle Beach Resort offers fully self-contained one, two, and three-bedroom apartments, each featuring a private balcony or patio overlooking 4.5 hectares of gardens. The apartments come equipped with air conditioning, a full kitchen, and laundry facilities. Moreover, they are tailored to families, providing spacious living areas with modern amenities, ensuring comfort throughout your stay.

Eat & Drink

The Deck is the resort's onsite restaurant & bar, serving a diverse all-day dining menu that includes wood-fired pizzas, burgers, and children's meals. Guests can enjoy meals while overlooking the Splash Zone water park, enhancing the dining experience. Breakfast packs are available, ensuring a convenient start to the day while promoting a family-friendly atmosphere.

Leisure & Business

Turtle Beach Resort boasts a variety of leisure activities, including a unique Splash Zone Water Park, which features water slides and pools for children. Additional amenities include four swimming areas, a games room with coin-operated video games, and a floodlit tennis court. Families can also enjoy a 22-seat on-site cinema with multiple showings a day, providing a range of entertaining options.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Two-Bedroom Suite

Max:

6 persons

80 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Superior One-Bedroom Apartment

Max:

3 persons

55 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Superior Two-Bedroom Apartment

Max:

5 persons

77 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Mermaid Beach1400 ft

Airports

Gold Coast (OOL) 10.5 mi

Brisbane (BNE) 58.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fun Kids Club!

“The kids club was a fantastic feature that kept my daughter entertained for hours, with engaging activities and friendly staff.” view full review

Awesome Water Parks

“We had a wonderful time at the water parks; my daughter loved every moment, making it a highlight of our stay.” view full review

Spacious Rooms

“Our room was incredibly spacious, equipped with everything we needed, including a washer and dryer that made our long trip more manageable.” view full review

Delicious Pizza!

“We were pleasantly surprised by the wood-fired pizza at 'The Deck'; it was absolutely delicious and a fantastic dining option during our stay.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Free on-site parking lot
Safe deposit box
Reception
No pets allowed
24-hour security
Baggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Diving
Snorkeling
Canoeing
Hiking
Cycling
Tennis court
Golf course
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Video games
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Aqua park
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Garden furniture
Balcony
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Map view

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

City landmarks

Mall

Pacific Fair Shopping Centre

1.1 mi

Casinos

The Star Gold Coast

1.4 mi

Southport

The Spit

3600 ft

Events

Gold Coast Convention and Exhibition Centre

1.6 mi

Parks

Ken Mansbridge Park

4400 ft

1 Hooker Blvd

Dracula's Cabaret Gold Coast

1.5 mi

Libraries

Broadbeach Branch Library

1.3 mi

Gallery

19 Karen Contemporary Artspace

3900 ft

Sonia Street

Pizzey Park Skate Park

1.6 mi

Parks

Pratten Park

1.3 mi

Broadbeach

1.4 mi

Gold Coast Highway

5100 ft

Parks

Pizzey Park Pine Forest

1.1 mi

Victoria Avenue Plaza

Rotary Carousel Broadbeach

1.5 mi

Beach

Miami Beach

1.3 mi

Store

Woolworths Oasis

1.5 mi

1 Kelly Ave

Mick Schamburg Park

1.6 mi

Parks

Paula Stafford Park

1.5 mi

167 Old Burleigh Rd

Kids Playground Kurrawa

1.4 mi

Parks

Kurrawa Pratten Park

1.6 mi

Parks

Victoria Park

1.5 mi

Old Burleigh Rd

Kurrawa Park

1.6 mi

Amusement Park

Broadbeach Mall Charity Carousel

1.5 mi

Store

Coles Miami

1.7 mi

Level 77 of Q1 Resort 9 Hamilton Avenue

SkyPoint Observation Deck

3.1 mi

Mall

Miami One Shopping Centre

1.7 mi

216/1/10 Albert Ave

Go Ballooning

1.6 mi

Mall

Q Super Centre

1.7 mi

off Rio Vista blvd

Lake Hugh Muntz

1.9 mi

Nearby

Store

Blockbuster Kiosk Mermaid Beach Night Owl

1200 ft

Restaurants

Vivre A Vie

1500 ft

2364 Gold Coast Hwy

Mandarin Court

1400 ft

2374 Gold Coast Hwy

Lucky Buddha Thai Restaurant

1500 ft

2375 Gold Coast Hwy

Jimmy's Kitchen

1400 ft

2378 Gold Coast Hwy

Poke Poke

1500 ft

2375 Gold Coast Hwy Shop 10a

The Thai Restaurant

1500 ft

2376 Gold Coast Hwy

Background Barista

1500 ft

2375 Gold Coast High Way Mermaid Village

Trio Romano

700 ft

2392 Gold Coast Hwy

Bistro Lamp Deux

700 ft

2375 Gold Coast Hwy Mermaid Village

Canvas Espresso

1100 ft

Gold Coast Highway Shop 7/2221 Nobby Beach

Reviews and Ratings

Feedback from previous guests about their experience

70%

liked the resort and would come back again

Great for families

Friendly staff

Noisy environment

Expensive dining

7.0/10

Very good

Rooms

6.4

Location

7.2

Service

7.0

Dining

7.4

Sharon

United States of America, February 2025

6.8/10

This resort has a great array of pools, which my kids absolutely loved. It's not far from the beach, but it does require a bit of a walk, especially with roadwork in the area. The dining options were decent, and I found the meals at the cafe generous. However, the lack of air conditioning in the bedrooms made it quite stuffy, which was a real drawback for us. Overall, it’s a solid choice for families with younger kids, but it may not be the best fit for everyone.

Rooms

5.0

The rooms were okay, but the humidity made it uncomfortable as there was no air conditioning in the bedrooms.

Service

7.0

The staff seemed happy to be there, providing decent service throughout our stay.

Location

6.0

The location was out of town, making it less convenient for accessing restaurants and shops easily.

Dining

8.0

The meals at the café were well-portioned and quite delicious.

Facilities

8.0

The facilities were good with multiple pools and a fun splash zone for the kids.

Charlie

United States of America, November 2024

5.6/10

Our stay was marred by cleanliness issues and poor service. The accommodation was spacious enough for our family, but the level of cleanliness left much to be desired. The proximity to family-friendly activities like the splash park was great, but the lack of attention from the staff really impacted our experience. Overall, it was a decent place for families, but definitely not without its flaws.

Rooms

5.0

The townhouse was spacious but filthy upon arrival, with dead bugs and dirt that needed immediate attention.

Service

5.0

The front desk was closed when we arrived, and communication regarding cleaning and service was slow.

Location

7.0

The location is good, with pools and a splash park for the kids within the resort, but the walk to the beach was longer than advertised.

Dining

8.0

The on-site restaurant offered kid-friendly foods, and the quality was surprisingly good.

Facilities

6.0

The splash park and pools were fantastic for kids, but the overall facility could use a good cleaning and updating.

John

United States of America, October 2024

7.8/10

We had a pleasant stay overall, as the hotel is fantastic for families with plenty of facilities and activities without sacrificing room comfort. The staff were very attentive and friendly, which made a big difference. However, it can get quite noisy with children around, and we struggled with some room issues that affected our comfort. While the dining options onsite were a bit pricey and not the best, the public transportation access was a great perk.

Rooms

9.0

The apartment was clean, comfortable, and well-equipped with a kitchen and laundry facilities, which was perfect for our needs.

Service

9.0

The staff seemed happy in their roles and were always eager to help, making our experience enjoyable.

Location

8.0

The hotel is conveniently located with good access to public transport and nearby shopping areas, making it easy to explore.

Dining

6.0

The food options onsite were a bit expensive and didn't suit our taste, but there are supermarkets and some restaurants within walking distance.

Facilities

7.0

The facilities were great for kids with various pool areas and BBQ facilities, but quieter areas felt lacking due to noise.

Great for families

Noisy environment

Pete

United States of America, October 2024

7.2/10

Turtle Beach Resort has a lot to offer for families, with great pools and plenty of activities for kids, making it a fun destination. The accommodations, however, are a bit dated and lacking in some maintenance, which detracts from the overall experience. While we enjoyed our stay, the uncommunicated closure of key amenities prior to our arrival was disappointing. Overall, it’s a good spot for families but could use some improvements.

Rooms

6.0

The two-bedroom apartment we stayed in was clean but showed its age and missing a few kitchen essentials, like a working dishwasher.

Service

7.0

The staff were friendly and seemed to enjoy their work, though we did have an issue with crucial amenity communications.

Location

8.0

The resort is conveniently located near shops and the beach, although the walk to the beach was longer than expected.

Dining

7.0

We found the dining options good, but there could be more variety, especially at breakfast.

Facilities

8.0

The pools and splash park were fantastic for kids, but some areas of the resort were in need of updating.

Frederick

United States of America, September 2024

8.2/10

We had a lovely time at Turtle Beach Resort, especially the kids loved the water slides and pools, which kept them entertained while we enjoyed some quiet time. The staff were super helpful, and our son had a blast at the kids club. The rooms were comfortable and spacious, but parking was a hassle, which was a bit of a downside. Overall, it's a great spot for families, but I hope they improve the parking situation for our next visit.

Rooms

8.0

The room was a good size with comfortable beds, but the kitchen felt a bit cramped for cooking.

Service

9.0

The staff were extremely helpful and accommodating, which made our stay much more enjoyable.

Location

7.0

The location is convenient, with access to numerous pools and on-site facilities, although parking can be tricky.

Dining

8.0

We enjoyed the dining options. The food was plentiful and reasonably priced.